Trading standards leaflets

Fair trading (inc. pricing)

• Accurate descriptions
• Alternative dispute resolution
• Antiques and antiquities
• Business-to-business marketing
• Consumer contracts: distance sales
• Consumer contracts: off-premises sales
• Consumer contracts: on-premises sales
• Delivery charges
• Digital content
• Displaying prices in hotels etc
• Internet auction sites and marketplaces
• IVF fertility clinics
• Labelling of footwear
• Labelling of textiles
• Landlords, letting agents and property management
• Mileage of used vehicles
• Mixed contracts
• Motor vehicle servicing and repairs
• Online reviews and endorsements
• Online sales of age-restricted products
• Package travel and holidays
• Property descriptions: sale or let
• Returns policies
• Sale and resale of tickets
• Selling and supplying goods
• Supplying services
• Unfair contract terms